Microsoft Teams users across Australia and parts of Asia have experienced issues joining meetings and making calls following a widespread outage.

The company acknowledged the issue on X at 11.46am on Friday, saying it was investigating the cause.

“We’re investigating an issue causing impact to joining or creating Microsoft Teams meetings or calls for users in the Asia-Pacific region,” the post read.

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According to Downdetector, reports of the outage began about 10.09am and peaked an hour later, with more than 5700 reports.

In an update posted at 12.47pm, Microsoft said it was seeing signs of recovery across all previously affected services but was continuing to monitor the situation.

“We’re observing recovery across all previously affected scenarios, and we’re closely analysing the service telemetry to identify whether any additional actions are required to ensure withstanding recovery,” the company said.

Microsoft said users whose calls or meetings had been affected might need to end and restart them for the changes to take effect.

By 1.12pm, Microsoft confirmed the issue had been resolved.

“We’ve confirmed via internal telemetry and external customer reports that the issue has been mitigated,” the company said.

Microsoft Teams is widely used by businesses for workplace communication and online meetings.